Returns

We accept return requests within 30 days of delivery. Unopened products in their original packaging are eligible for a full refund.

To request a return, contact us with your order number, the email address used at checkout, and details about your request.

Damaged or Defective Items

If your Full Tank order arrives damaged or defective, contact us within 7 days of delivery.

Please include photos showing the issue so our team can review your request and provide the best solution.

Incorrect Orders

If you receive the wrong item or your order is missing something, contact us as soon as possible and we'll correct the issue.

Opened Products

Because Full Tank is a consumable product, opened tubs are evaluated on a case-by-case basis for satisfaction-guarantee refunds — reach out and we'll take care of you.

Refunds

Once your refund request is approved, it will be processed back to your original payment method. Please allow several business days for your bank to complete the refund.

Shipping Costs

Original shipping costs are generally non-refundable unless the item was received damaged, defective, or incorrect.

Order Cancellations

If you need to cancel an order, contact us as soon as possible — once an order has shipped, cancellation may no longer be possible.

Contact Full Tank

Questions about refunds, returns, or your order? Visit our Contact Us page and our team will help.